Questions

• How do I reset or change my password?

  Go to https://www.co2art.eu/account/login?return_url=%2Faccount  1) Select the “Forgot your password?” link under the login screen. 2) On the next screen, enter your email address. 3) Check your email for a message from Co2art. 4) Click the “Reset your password” button in the message. 5) En...

• How to Clean Inline CO2 Diffuser?

  Soak the diffuser in 3(water):1(bleach) solution for several hours. Next rinse with water to remove chlorine. Step by step video: LINK

• I don't see any bubbles in the bubble counter after solenoid is switched ON

  If you don't see any bubbles in the bubble counter once your solenoid is energised please follow below steps to investigate your issue : 1) Make sure the needle valve is open by turning it anticlockwise at least half-full-turn. 2) Switch your solenoid ON/OFF and check if you hear clicking noise ...

• I have an issue with the clock showing the quantity of the co2 in the bottle....has not moved 4 months now

  This situation is typical as high-pressure gauge will show a reading of between 800-1000psi during whole CO2 cylinder lifespan. That is due that pressure of CO2 in the liquid state is 800-1000psi. Once you use all liquid CO2 and CO2 will be only in the gas state (cylinder almost empty) gauge will...

• I have a PRO-SE series and noticed today that the working pressure gauge reads 0 and the high pressure gauge still reads ~800 PSI. Turning front knob is not changing working pressure

  I'm afraid dirt from the CO2 tank has stuck inside the regulator's 1st stage.  Please follow steps to fix this issue: - remove the regulator from the cylinder - release all gas from the regulator so both gauges are on 0. - remove the CO2Art logo sticker from the back of the regulator - unscrew ...

• I'm curious if the bubble counter on your Pro SE series is equipped with a check valve?

  All of our bubble counters have an integrated check valve.  That includes bubble counters which are part of the Pro-SE Series, Pro-Elite Series and AquaBeat regulators.

• I'm planning to use CO2 Fire Extinguisher. What thread should I take ?

  BS341 / DIN477 / W21.8x14 is standard used in Europe for most refillable CO2 cylinders including CO2 fire extinguishers.

• Low pressure gauge did not go to 0 even tho the regulator was removed completely from the canister...I'm wondering if this is normal at all?

  This is absolutely normal as gas is trapped inside the regulator's chamber. To completely release gas from the regulator, power up your solenoid and open needle valve. Gas will escape from the regulator and both gauges will read 0.

• Water from the bubble counter empties very quickly.

  If you need to refill your bubble counter often than once per week. Please make sure to check all connection between diffuser and bubble counter. If you have a leak, the pressure will escape and due to low resistance water will be pushed out of the bubble counter. If you can't find any leaks, pl...

• When turning working pressure knob down, pressure is not changing

  This situation happens with Pro-SE regulators as well as Pro-Elite. When lowering working pressure you need to wait till pressure escapes from the regulator. Just make sure to keep solenoid and needle valve open. The best practice is to ; - remove bubble counter/tubing from the needle valve - ful...

• Your regulators look almost the same. What’s the main specs that constitute the price difference.

  For detailed information about product differences, please visit our comparison chart : https://www.co2art.eu/pages/comparison